Prescriptions

Ordering repeat prescriptions

The easiest way to order repeat prescriptions is by using your NHS App and your NHS account

The NHS App shows you all your repeat medicine and you can choose the ones you need.

If you have a SystmOnline account, repeat medication can also be requested through there: SystmOnline Login

You can also request repeat medication by posting a paper request into the post box at the front of the surgery.

    We do not take repeat prescription requests over the phone or email.

    Collecting your prescription

    For repeat prescriptions which are to be collected from the surgery, we will endeavour to turn requests around within 48 hours (excluding weekends and local/bank holidays).

    You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

    You can change your nominated pharmacy at any time:

    • on the app or website where you order repeat prescriptions
    • at your GP practice
    • at any pharmacy that accepts repeat prescriptions

    Questions about your prescription

    If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

    The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

    If you would like to speak to someone at the GP surgery about your prescription:

    Medication reviews

    If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

    Prescription charges

    Find out more about prescription charges (nhs.uk).

    What to do with old medicines

    Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

    About community pharmacists

    As qualified healthcare professionals, community pharmacists can offer advice on minor illnesses such as:

    • Acne, spots and pimples
    • Allergic reaction
    • Athlete’s foot
    • Bites or stings: insect/spider
    • Blisters
    • Constipation
    • Cough
    • Cold or Flu
    • Diarrhoea
    • Ear wax
    • Eyes – sticky/watery
    • Eyelid problems
    • Hayfever
    • Headache
    • Hearing problems
    • Mouth ulcer
    • Nasal congestion
    • Scabies
    • Skin rash
    • Sleep difficulties
    • Sore throat
    • Toe pain or swelling
    • Tiredness (Fatigue)
    • Vaginal itch or soreness – under 60 years of age

    They can also advise on medicine that you can buy without a prescription.

    Many pharmacies are open until late and at weekends. You do not need an appointment.

    Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.