Patient Participation Groups (PPGs) are made up of volunteers interested in healthcare issues which meet to decide ways and means of making a positive contribution to the services and facilities offered by the surgery to patients.
They are an excellent way for practices to keep in touch with the patient perspective and improve the patient experience. They can also help to influence the commissioning of services and support the practice through more practical ways like fundraising or organising support groups.
Please note PPG is not a forum for individual complaints or for single issue campaigns.
Our PPG aims to meet every 2 months.
Northfield Medical Centre PPG Terms of Reference
Suggestions
The Patient Participation Group (PPG) is dedicated to improving patient services and experiences. Our aim is making sure that the practice puts the patient, and improving health, at the heart of everything it does.
We welcome any suggestions or ideas on how we can improve our services. Please complete the form here to share your thoughts. Alternatively please ask at reception for a paper copy of the form.
Please note that the PPG will review all suggestions and carefully assess their suitability for submission to the practice, although implementation may not always be possible. The Practice has to operate in line with national and local NHS funding and commissioning regulations.
If you would like us to contact you regarding your suggestions, please provide your contact information. However, you may remain anonymous if you prefer. Rest assured, any personal contact information you provide will remain confidential and will not be disclosed to any third party, in compliance with the Data Protection Act.